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What the new HDB Changes Mean to You

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Buying and selling an HDB resale flat will be easier and faster with the introduction of the new HDB Resale Portal, or is it?

We have summarised the changes in the HDB resale transaction in five categories:

Seq. No.CategoriesPreviousCurrent
1Single Platform for Integrated Eligibility ChecksYou use the HDB InfoWEB to conduct a series of checks, such as:

  • Eligibility to buy or sell the flat;
  • Available quota in the block/neighbourhood for the different ethnic groups and citizenships under the Ethnic Integration Policy (EIP) and Singapore Permanent Residents (SPR) quota;
  • Status of flat upgrading and billing for upgrading works;
  • Recent transacted prices of nearby flats;
Using your SingPass, buyers and sellers of resale flats will submit their applications through the new portal and be guided step-by-step on their respective resale journeys.
2Increased ConvenienceYou need to enter your data manually in the HDB InfoWEB.Once you register your Intent to Buy or Intent to Sell a flat in the portal, your personal details from the Government’s MyInfo service will be used to auto-populate the application forms
3Cheaper Valuation Fee
  • A processing fee of $199.25 (inclusive of GST) will be payable to HDB.
  • Buyers who intend to buy a resale flat by using their CPF moneys or a housing loan must submit a request to HDB to confirm the value that will form the basis for determining the housing loan and CPF usage.
  • A valuer will conduct a house visit.
  • A processing fee of $120 (inclusive of GST) will be payable to HDB.
  • The buyer will use the portal to request HDB to confirm the value of the flat to determine your housing loan and/or CPF usage.
  • No valuer will conduct a house visit.
4Reduced AppointmentsAfter you submit the resale application, you need to attend the HDB First Appointment to verify your documents, work out the sellers’ sale proceeds and assess the buyers’ financial plan.

Then you attend the second appointment 6-8 weeks after the first appointment to complete the resale transaction and sign the documents.

Flat buyers and sellers will need to attend only one appointment with HDB.

The first appointment will no longer be needed as all forms and checks will be completed via the portal. They will only need to attend the resale completion appointment, either at HDB Hub or at their solicitors’ office.

5Shorter Resale Transaction TimeThe entire transaction time, from submission to completion of the resale application is 16 weeks.The entire transaction time, from submission to completion of the resale application, will be shortened by up to 8 weeks from 16 weeks previously, if the buyers and sellers submit the necessary documents promptly.

Overall, the new HDB Resale Portal is part of the HDB’s continuous efforts to streamline its resale process, reduce transaction time and provide added convenience to flat buyers and sellers, compared with the old Timeline of an HDB Seller’s Journey.

With the technological advancements incorporated in the property sector, there is no doubt that what used to be a 16-week transaction is now an 8-week transaction and that a previous physical valuation can now be made online.


This is only part of the bigger changes that should excite us. Property Technology (Proptech) is on the rise, thus, we need to keep abreast with the process of home selling and buying transactions. For now, we can only imagine how far these breakthroughs could go, but surely, we are in the age that is primarily concerned about speed and efficiency. Brace yourselves for more to come!

You may engage Ohmyhome Agent Service in 4 Simple Steps:

Step 1– Request an Appointment

Step 2– Free Discussion with the Agent

Step 3– Completion of Sale

Step 4– Payment

Call us today at 6886 9009 to request an appointment with our agents, and get your free customised property report.

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