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Calculate Buyer’s Stamp Duty

Find the amount payable when buying

Affordability Calculator

Find the amount payable when buying

How to Buy an HDB

A step-by-step guide to buying HDB

How to Buy a Private Property

A step-by-step guide to buying condo/landed

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do it yourself

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RESOURCES

Calculate Seller’s Stamp Duty

Find the amount payable when selling

How to Sell my HDB

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How to Sell my Private Property

A step-by-step guide to selling condo/landed

HOME E-VALUATION

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How to Rent an HDB

A step-by-step guide to renting HDB

How to Rent a Private Property

A step-by-step guide to selling condo/landed

For landlords

Lease with an Agent

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Lease Documentation

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RESOURCES

How to Lease an HDB

A step-by-step guide to renting HDB

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A step-by-step guide to selling condo/landed

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ARTICLE CATEGORIES

HDB

All things about public housing

Private Property

All things about private property

Home Improvement

Guides for must-know reno tips

Financing

All about mortgage solutions

Towns

Singapore townships in focus

Client Stories

Success stories from customers

Founders’ Message

From the desks of Rhonda & Race Wong

Operations

Relationship Manager (Customer Service)

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Responsibilities:

  • Promptly attend to customer enquiries and follow up in a friendly and professional manner from multiple channels such as hotlines, phone calls, emails and chats
  • Addresses customer service issues expeditiously.
  • Management of staffs’ schedule and appointments and provide support to the Customer Service Manager on the day to day operations.
  • Share with customers the unique selling points of our services, product features, benefits, and competitive advantages in a customer-focused approach.
  • Identifies and escalates through appropriate channels all tech issues and community feedback.
  • Sending emails with accuracy in its details
  • Data entry

Requirements:

  • Fluent English and Mandarin languages are required for this role.
  • Strong interpersonal skills and excellent writing skills for correspondence and communications
  • Preferably with customer service experience with Renovation services
  • Honesty and commitment to accomplish tasks, and the ability to work quickly and accurately.
  • Able to work comfortably with figures and computer-related work.
  • Organized and works well with a team
  • Works with minimal supervision and manages own time effectively
  • Maintains control over all current projects/ responsibilities
  • An interest in working with people and the ability to cheerfully provide great service with a smile.
  • Demonstrates the appropriate level of skills to promote the company product.
  • Must have good English writing skills.
  • Keen to details and well oriented
  • Able to handle administrative work.
  • High accuracy in data entry tasks.
  • Good communication skills
  • Organized and works well with a team
  • Located in Kuala Lumpur

Job Category: Operations
Job Type: Full Time
Job Location: Malaysia

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About The Team

Our operations team ensures different groups of the family are on the same page, driving towards efficiency and optimised results.  

Buy

Sell

Rent

For Tenants

Lease

For Landlords

Articles

get an agent

Buy with an Agent

Dedicated experts at your service

Documentation Services

Leave the paperwork to us

Do it yourself

Browse New Launch Condos

Find new units for sale

Prefer to do-it-yourself?

Check out how our platform can help

Browse Resale Properties

Download the app and speak directly to sellers

RESOURCES

Affordability Calculator

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How to Buy an HDB

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Download the app and connect with buyers

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How to Sell an HDB

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do it yourself

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Lease Documentation

Leave the paperwork to us

do it yourself

Prefer to do-it-yourself?

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Post a Listing for Free

Download the app and connect with tenants

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