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Understanding Condo Management in Singapore: Your Essential Guide


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Singapore’s skyline is dotted with condominiums, offering luxurious living spaces and a host of amenities. But behind the scenes, the smooth operation of these residential complexes relies on effective condo management. Whether you’re a homeowner, a potential buyer, or simply curious about how condos function, this guide will delve into the essentials of condo management in Singapore.

Understanding condo management in Singapore

What is condo management?

Condo management encompasses the administration and maintenance of a condominium’s common property. This includes:

  • Maintenance: Ensuring the upkeep of shared facilities like swimming pools, gyms, gardens, and common areas.
  • Financial management: Handling the condo’s finances, collecting maintenance fees, budgeting for repairs, and managing sinking funds for future expenses.
  • By-law enforcement: Enforcing the condo’s by-laws to ensure harmonious living among residents.
  • Communication: Facilitating communication between residents, the management committee, and the managing agent.

Key roles & responsibilities in condo management: Who does what?

Management Corporation Strata Title (MCST)

This is your condo’s governing body, elected by owners like you. The MCST oversees day-to-day operations, maintains common property, enforces by-laws, and handles finances.

Example: Your MCST is the one who decides when to repaint the building, fixes the pool pump, or sets the rules for using the gym.

Council Members

The council members form a smaller group within the MCST, responsible for making decisions on behalf of all owners.

Example: They might debate whether to install a new playground or how to handle noise complaints.

Managing Agent (MA)

The Managing Agent (MA) is a professional firm hired by the MCST to handle the administrative and technical aspects of condo management. 

Example: They might collect maintenance fees, arrange for repairs, and communicate with residents about upcoming works.

RoleWhat They Do
Management Corporation Strata Title (MCST)Like the “government” of your condo. Makes decisions, manages money, enforces rules.
Council MembersA smaller group within the MCST, like the “cabinet”. They make the day-to-day choices.
Managing Agent (MA)A professional company hired by the MCST to do the “paperwork” and some of the work.

MCST and Strata Titles Board (STB) Rulebooks

Building Maintenance and Strata Management Act (BMSMA)

This is the main law governing condo management in Singapore. It sets out the powers and duties of the MCST, the rights and responsibilities of owners, and the procedures for resolving disputes.

Example: The BMSMA specifies how often the MCST must hold meetings and how decisions are made.

Strata Titles Board (STB)

The STB provides additional guidelines and resources to help MCSTs and owners understand and comply with the BMSMA.

Example: They might publish a guide on how to conduct an Annual General Meeting or how to handle disputes over parking spaces.

Types of condo ownership: Who can own what?

Singapore Citizens and Permanent Residents (PRs)Can purchase any type of condo unit.
ForeignersCan generally buy most condos, with some restrictions on landed properties within condo developments.

By-laws and regulations: Rights & restrictions

Each condo has its own set of by-laws, which are like house rules. By-laws cover everything from pet ownership and renovations to noise levels and the use of common facilities. It’s crucial to familiarise yourself with these. 

Example: Some condos may allow pets, while others don’t. Some may require approval for major renovations, while others might only need notification.

Rights of condo owners & tenants

As a condo owner, you have the right to vote at AGMs, stand for council elections, enjoy common property, and live in their unit peacefully. For example, you have the right to voice your opinion on whether to install a new security system in your condo.

As a tenant, you have the right to quiet enjoyment of the unit, use of common facilities (as per by-laws), and a well-maintained living environment. For example, your landlord is responsible for fixing a leaking pipe in your rented condo unit.

OwnerCan vote on important decisions, run for a position in the “condo government”, enjoy the shared facilities, and live peacefully in their unit.
TenantCan live peacefully in their unit, use the shared facilities (as allowed by the rules), and expect the unit and building to be well-maintained.

Dispute resolution: Finding common ground

Disagreements are inevitable, but there are ways to resolve them amicably. Mediation and the Community Disputes Resolution Tribunals (CDRT) are often used to settle disputes between neighbors or between owners and the MCST. 

Example: If you have a dispute with your neighbor over noise levels, you can try mediation to reach a mutually agreeable solution.

Managing a condo isn’t easy, and it’s not something that should be left to chance or handled solely by volunteers. This is where a professional Managing Agent (MA) like Ohmyhome Property Management steps in.

A well-managed condo is a happy condo

Ohmyhome Founders Rhonda and Race Wong with Kenneth Chong of Simply Sakal for the launch of Ohmyhome Property Management

With Ohmyhome Property Management as your MA, you can rest assured that your property is in good hands. We’ll handle the day-to-day operations, resolve disputes, and ensure that your condo remains a place you’re proud to call home.

Contact Ohmyhome Property Management today and discover the difference a professional MA can make!

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