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The Role of Property Agents to Secure the Best Deal For You When Buying or Selling A Home

Maelyn Lagman

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In today’s digital age, it might seem that everything can be efficiently managed online. From ordering groceries to booking vacations, the convenience of digital transactions is unparalleled. However, when it comes to real estate, the best deals are not always made online. Instead, the power of personal connection can often lead to more successful and satisfying transactions.

Table of Contents

Why personal connection still matters in real estate

Ohmyhome agent assisting a couple about BTO projects using a folder.

Buying or selling a property is one of the most significant decisions you’ll make in your life as it’s one of your most important assets. This emotional and financial investment requires a level of trust and understanding that is difficult to achieve through a screen. Here’s why personal connections are still crucial:

  • Trust and reliability: Face-to-face interactions build trust. Meeting your agent or buyer in person allows for a deeper connection, where you can gauge their sincerity and commitment.
  • Personalised experience: An in-person agent can better understand your specific needs, preferences, and lifestyle, tailoring their services to match your unique situation.

Why trust matters in real estate

As Ohmyhome CEO Rhonda Wong shared at CNA’s Leadership Summit 2023 – Trust Matters, on the panel ‘Building Trust With Your Customers’, Ohmyhome has consistently had the privilege of engaging with customers who, while initially cautious about the property transaction process, have come to place their trust in our team of property agents, relationship managers, marketing specialists, and tech experts. This transformation is often a result of our commitment to delivering exceptional service and positive experiences, which has helped us build strong, lasting relationships with our valued clients.

Having grown up in a migrant family in Singapore, Rhonda and co-founder Race Wong have an intimate understanding of the importance of housing as a lifelong asset and the utmost level of service that property agents need to provide. “That’s why we firmly believe in the power of knowledge equity,” Rhonda shared.

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Ohmyhome was built on the foundation of placing customers first and winning their trust by providing access to transparent and accurate information throughout their housing journey. Homer AI, our next-generation Home Ownership Management & e-Valuation tool, provides you with real-time information on your home valuation, the most recent transactions in your area, as well as your cash proceeds (for sellers), and affordability (for buyers), so you can have access to property insights anytime, anywhere.

How trustworthy agents benefit buyers and sellers

When it comes to buying or selling a home, having a trustworthy agent by your side can make all the difference. Here’s how you, as a buyer or seller, will benefit from working with the right property agent:

  • Peace of mind: A transparent agent who is honest about the properties and market conditions provides you with peace of mind. You can be confident that the information you receive is accurate and reliable, which is crucial for making informed decisions.
  • Clear communication: An agent who communicates effectively keeps you informed at every stage of the process. Regular updates and clear explanations help alleviate any concerns or uncertainties you might have, ensuring that you always know what’s happening with your transaction.
  • Market expertise: An agent with deep knowledge of the local market can offer valuable insights that you might not find online. This expertise helps you understand property values, identify the best neighborhoods, and make strategic decisions that align with your goals.
  • Reliability: Trustworthy agents follow through on their commitments, which is essential for a smooth transaction. Knowing that your agent is reliable and dependable reduces stress and allows you to focus on other aspects of your move.
  • Empathy and support: Buying or selling a home is both an emotional and financial milestone. A compassionate agent who understands this can provide the support you need, helping you navigate the process with confidence and ease.

Benefits of personalised real estate services

Hiring a property agent offers numerous benefits, making the process smoother and more efficient:

  • Building trust: A good property agent builds trust by demonstrating transparency, honesty, and reliability. This trust is essential for a successful transaction, as it ensures that all parties are working towards a common goal.
  • Personalised service and customization: Agents offer personalised services that cater to your specific needs. Whether you’re looking for a family home near good schools or an investment property with high rental yields, an agent can customise their approach to find the perfect match.
  • Market knowledge and expertise: Agents have in-depth knowledge of the local market, including current trends, property values, and the best neighbourhoods. This expertise helps you make informed decisions and can lead to better deals.
  • Effective communication and negotiation: Real estate agents are skilled communicators and negotiators. They can effectively manage discussions between buyers and sellers, ensuring that your interests are represented and achieving the best possible outcome.

While online platforms offer convenience, the personal touch of a dedicated real estate agent can make all the difference. From building trust to providing personalised service, property agents bring a level of expertise and human connection that is invaluable in real estate transactions.

At Ohmyhome, we blend advanced technology with the power of personal connection to deliver the best property deals and services. So, the next time you’re in the market for a property, consider how Ohmyhome can help you achieve your real estate goals with our dedicated team.

How Ohmyhome can help you transact your property

  • End-to-end services: From buying and selling to renting, renovating, and managing properties, Ohmyhome provides comprehensive services to meet all your real estate needs.
  • Ohmyhome Super Agents: Our agents are ranked among the top 1% in Singapore for the number of transactions. They are dedicated, full-time employees, supported by relationship managers and marketing and tech teams so they can focus on providing you with the best service and getting you the best deal.
  • Data-driven approach: Using our proprietary MATCH engine, we connect buyers and sellers efficiently, ensuring that you get the best offers quickly.
  • Homer AI: This tool provides you with real-time information and insights about your property, recent transactions, and market trends, keeping you well-informed throughout the process.
  • Customer-centric platform: With over 14,500 transactions and more than 8,600 five-star reviews, Ohmyhome is committed to putting customers first, offering reliable and transparent services. This has made us the highest-rated property agency in Singapore, since our launch in 2016.
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